Frequently Asked Questions

The working principle of steam cleaner:
Steam cleaner is a type of cleaning agent that uses steam generated at high temperatures to accelerate the movement of dirt surface molecules, break their binding forces, and eliminate various stubborn stains. Meanwhile, high-temperature steam can completely eliminate bacteria, mites, microorganisms, and pathogens attached to objects.
 
Advantages of steam cleaning agents:
Good cleaning effect: It can effectively remove various stains and has good cleaning ability for stubborn stains such as oil stains.
-Sterilization and disinfection: High temperature steam can kill various bacteria and viruses, playing a role in sterilization and disinfection. For example, it can be used for cleaning and disinfection in areas such as kitchens and bathrooms.
-Environmental protection: Generally, only water is used as the cleaning medium, without adding chemical cleaning agents, which is pollution-free to the environment and avoids chemical residue.
-Less damage to items: Compared to some chemical cleaning agents, steam cleaning agents have less damage to the surface material of cleaning items and are suitable for cleaning various items such as floors, furniture, clothing, appliances, etc.
 
Disadvantages or limitations of steam cleaning agents:
-Limited cleaning range: For some special materials or complex structures, it may not be possible to thoroughly clean them inside, such as narrow gaps, deep holes, etc.
-Possible damage to sensitive items: Although the damage to most items is minimal, caution should be exercised when using certain items that are not resistant to high temperatures or sensitive to humidity (such as some electronic products, paper documents, etc.), as they may be damaged by high-temperature steam.
-Safety precautions for use: The steam temperature is high, and improper operation may cause burns. During use, it is necessary to pay attention to safety protection and avoid contact with the steam outlet.
 
Applicable scenarios for steam cleaning agents:
Home cleaning: can be used to clean stoves, range hoods, sinks in the kitchen, toilets, shower heads, tiles, floors, furniture, doors and windows in the bathroom.
Car cleaning: used to clean the interior, seats, dashboard, engine compartment and other parts of the car.
Commercial premises: suitable for cleaning hotels, restaurants, offices, and other places, such as cleaning carpets, sofas, office equipment, etc.
 
Key points for selecting a steam cleaning machine:
Steam temperature and pressure: The higher the temperature and pressure, the better the cleaning effect may be, but safety and adaptability to the item should also be considered. For general household use, a steam temperature of 100-150 ℃ is more suitable.
-Water tank capacity: A large water tank capacity can reduce the number of times water is added, but it can also make the equipment heavier and affect operational convenience. Choose a water tank of appropriate capacity according to actual usage needs.
Function and accessories: such as whether there are multiple nozzles that can be replaced to adapt to different cleaning scenarios; Whether it has steam dry wet regulation function, etc.
Brand and Quality: Choosing well-known brands and reliable products ensures better quality and more comprehensive after-sales service.
 
Precautions for using steam cleaner:
Strictly follow the product manual for operation, including adding water, assembling accessories, connecting power supply, and other steps.
Do not spray steam on people or animals during use to prevent burns.
For some items that are uncertain whether steam cleaning can be used, conduct small-scale tests in inconspicuous areas to observe for damage or adverse reactions.
When adding water, be sure to use clean water and avoid using water with excessive impurities or minerals to prevent equipment blockage.
Pour out the remaining water promptly after use and place the equipment in a dry and ventilated place to extend its service life.

1. How long does it take for transportation both domestically and internationally?
Answer: Within the province, we can generally arrive at the customer's site within 3 days, except for special circumstances such as icy roads, landslide roads, harsh environmental weather, etc., which may cause delays. Domestically, it usually takes 7 working days, while for overseas destinations in Europe, it generally takes about 25-45 days
2. What is the tax rate for exporting car washing equipment to foreign countries?
Answer: When exporting to different countries, the tax rates and tax differences vary greatly from country to country. It is necessary to consult the local customs department.

1. If there is no repair center near me, how can I maintain my equipment when it breaks down?
Answer: Firstly, our company provides 24-hour after-sales maintenance phone support. You can log in to the Baode Automation website to find the after-sales contact information and communicate via phone to resolve issues. Secondly, you can communicate and resolve issues through WeChat video chat. Lastly, you can refer to the Baode official website for common troubleshooting methods and maintenance manuals.
2. If the parts of the car washing equipment are damaged, how can I purchase replacement parts from Baode Automation's original factory?
Answer: After confirming the part model with Baode Company by phone, Baode Automation has partnered with SF Express to deliver the equipment parts to you in the most efficient manner.
3. How to carry out maintenance in summer and winter
Answer: 1. In winter, it is important to take precautions against the cold to ensure that the battery can be charged and discharged normally, thereby extending its service life.
 2. In summer, attention should be paid to ventilation and heat dissipation to prevent electrical appliances from being damaged under high temperatures, which could affect the normal operation of equipment.
 3. In different seasons, regularly inspect the safety valves, pipelines, and circuits of the equipment to identify and address any issues in a timely manner.

1. Does Baode high-temperature steam car washing equipment have technical patents?
Answer: So far, Baode Company's high-temperature steam car washing equipment has obtained 5 utility model patents, which can be queried on the unified identity authentication platform for patent and integrated circuit layout design business handling.
2. What kind of water should be used for Baode high-temperature steam car washers?
Answer: Generally, equipment requires activated water or purified water. In remote or special areas, purified tap water can be used, but water quality issues may affect the lifespan of the equipment.
3. What are the voltage requirements for using Baode high-temperature steam car washing equipment
Answer: Generally, the charging voltage of equipment is AC220V. When exporting to other countries, it is necessary to communicate and make notes with Baode Company in advance to avoid voltage issues that may damage electrical components.
4. What is the water storage capacity of the Baode steam car washer, and how many cars can it wash on a single charge?
Answer: The car washing machine has a water storage capacity of up to 110L, which can generally accommodate around 10 vehicles when fully filled. However, this depends on the cleanliness of the customer's vehicles, as the car washing process varies, and the data may change accordingly.
5. Can chemicals be added to the water storage tank of the Baode steam locomotive
Answer: No, this equipment adopts high-temperature steam technology, which is pollution-free, water-saving, environmentally friendly, energy-saving, gentle in cleaning, and will not damage the car body during car washing.
6. How long is the service life of the Baode steam car washer?
Answer: The service life of a high-temperature steam car washer is usually over 5 years, but it can reach 8 to 10 years with normal maintenance. You can buy with confidence and use with peace of mind!

1. Customer order placement issue
Answer: Customers place orders through the car wash company's online platforms (such as APP, mini program, official account, etc.) by providing vehicle information (such as model, license plate number, etc.) and location information (specific parking address).
2. The issue of receiving and dispatching orders
Answer: After receiving the order, the customer service staff of the car wash company will register it and then notify the relevant car wash workers. Upon receiving the dispatch notice, the car wash workers will prepare the equipment and tools and proceed to the destination
3. Issues upon arrival at the scene
Answer: The car wash worker arrives at the customer's parking spot and confirms the vehicle information and order details with the customer, ensuring there are no errors.
Place a sewage collection mat or wastewater collection device (such as a blanket-type or sheet-type mat) around the vehicle to collect the sewage and foam generated during the car wash process, thus preventing environmental pollution
4. Check for issues before washing the car:
Answer: Inspect the exterior of the vehicle, including whether the windows are properly closed, and whether there are any damages, scratches, or other issues on the paint surface. Make appropriate marks on the vehicle receipt or relevant records.
5. Preliminary flushing issues:
Answer: Aim the steam gun or water gun at the car body, and first flush it from top to bottom to remove large particles of sand, dust, etc. from the surface of the car body. When flushing, pay attention to the angle and distance of the water gun or spray gun to avoid damaging the car paint
6. Wiping and cleaning issues:
Answer: Use clean tools such as sponges, towels, or car washing gloves to gently wipe away foam and dirt on the surface of the vehicle, following the order from top to bottom and from front to back. For particularly dirty areas such as tires, wheel hubs, and bottom edges, focus on wiping or use a dedicated cleaning agent.
Be careful not to miss any details, such as door seams, window edges, logos, antennas, etc.
7. Rinse again issue:
Answer: Use a steam spray gun to quickly rinse off the dirt on the vehicle surface with high-temperature activated water, ensuring that the body is clean and free of stains
8. Drying treatment issues:
Use a clean and soft towel or absorbent cloth to dry the moisture on the surface of the vehicle, including the body, glass, rearview mirror, and other parts. Make sure to dry thoroughly to avoid leaving water stains
The tires of the vehicle can be wiped dry and polished to make them appear more tidy and shiny
9. Check for issues after car wash:
 The car wash worker conducts a comprehensive inspection of the vehicle to ensure that it is thoroughly cleaned and that there are no omitted or unfinished areas
10. Customer acceptance:
Invite customers to inspect and accept the car wash results. If there are any areas of dissatisfaction, promptly address and make improvements until the customer is satisfied.
10. End of service:
After the customer's acceptance, the car wash worker reports the completion status of the car wash to the company's customer service. They tidy up the tools and equipment, clean up the garbage and sewage on site, and keep the environment clean and tidy.