The PowerDe HW02 is published as a standard fixed steam cleaning machine: 220 V supply, 6 kW heating power, 160 °C steam temperature, 0.8 MPa vapour pressure, an 80 L SUS304 tank and a footprint of 1,200 × 800 × 1,200 mm including handles. Those figures describe the standard build. A fixed machine, however, spends its working life in one place, so buyers often need that build checked and adjusted for a particular forecourt, workshop or wash bay. This guide sets out what to prepare, what to send, and what a written configuration answer should contain.
A configuration request is a two-way exchange. You supply site conditions and cleaning tasks; the supplier answers with what fits the standard machine, what needs modifying, and what cannot be changed. The quality of the answer depends almost entirely on how specific your information is.
Start from what the standard configuration already covers
Before asking for changes, record the published baseline so both sides discuss the same starting point. The product page lists the dry- and wet-steam switching function, the integrated vacuum cleaner, and the documented uses: vehicle exterior cleaning at gas stations and parking lots, interior vacuuming and disinfection, and engine-compartment cleaning. It also lists leakage, short-circuit, high-temperature, high-voltage and water-shortage protection.
If your intended use sits outside those documented applications, say so plainly in your request and ask the supplier to confirm suitability in writing. The same caution applies to any figure the page does not publish, such as hose length or the reach of the steam wand from the fixed position.
Describe the cleaning work before the machine
A supplier cannot choose accessories or confirm a working cycle without knowing what the machine will actually do. Write down:
- Surfaces in scope: exterior panels, engine bays, interiors, or all three. Each one pulls in different attachments and a different working method, and each takes a different amount of time.
- Volume and frequency: how many vehicles per day or per shift, and the real time window available for cleaning. This is what determines whether the 80 L tank and the refill routine fit your working pattern.
- Who will operate it: how many staff, whether any of them have used steam or pressure-wand equipment before, and what training they will need.
- What an acceptable result looks like: for example, a white-cloth wipe test on the lower engine-bay surfaces, or a before-and-after photograph taken from a fixed reference point. Write the acceptance wording before you request the configuration, not after delivery.
Record the site conditions the machine will live with
A fixed unit cannot move to find power, water or drainage, so these conditions decide whether the standard configuration can be installed at all.
- Space and access: the machine measures 1,200 × 800 × 1,200 mm including handles. Measure the delivery route — doors, gates, corridors and any thresholds — and mark the intended final position before anyone discusses delivery.
- Electrical supply: the published working voltage is 220 V with 6 kW heating power. Have a site electrician confirm a suitably rated dedicated circuit. The machine’s built-in protections guard the machine; they do not size your circuit.
- Water supply: the tank is filled from a tap-water inlet. Note the distance from the nearest tap, whether the supply line risks freezing in winter, and any water hardness you already know about, since that affects the maintenance routine you should ask about.
- Drainage: where the wash water will go, whether a drain or grease interceptor is present, and who empties it. Drainage and grease rules are set by local authorities, so confirm the requirements that apply to your site.
- Ventilation and clearance: steam produces visible vapour. Indoor bays need ventilation, and the machine needs clearance around it for maintenance and refilling.
What the supplier can actually adjust
Two points are worth understanding before you ask for changes.
First, the published temperature and pressure are not two independent settings. Saturated steam at a given pressure has a corresponding temperature, so the useful question is not “can you change the numbers” but whether the standard output suits your soils, and what the supplier recommends if it does not.
Second, the items that are normally adjusted for a site are the working set around the machine: nozzle types, wand and hose lengths, the dry- versus wet-steam setting for your tasks, and whether the vacuum function is included in the scope. PowerDe lists customized steam cleaning equipment and OEM/ODM services among its engineering services, so ask directly which of these can be arranged for your site, and what each option costs in price and lead time. Anything beyond the standard published specification — a different supply voltage, a different tank arrangement, a different footprint — should be confirmed in writing before you order.
Put the request in one page
A configuration request is most likely to be answered accurately when it arrives as a single, complete message. Collect the following and send it as one email:
| Section | What to include |
|---|---|
| Site | Company, site address, contact person, photographs of the intended position and the delivery route. |
| Cleaning task | Surfaces in and out of scope, typical soils, vehicles per day, the real cleaning time window, and your written acceptance wording. |
| Site conditions | Door and corridor widths, the electrician’s note on the available circuit, tap-water distance, drainage route, ventilation, and any frost risk. |
| Timeline | When you need the machine on site, and when a pilot could be arranged. |
| Commercial terms | Quantity, destination port or site, and your preferred Incoterms. |
The supplier’s written answer should name the exact model and variant, attach the specification sheet, list the included accessories, state the utility requirements the site must provide, and give lead time, warranty terms and spare-parts availability. It should also state what is not included, so nothing is discovered after delivery.
The process from request to order
- Send the information sheet above to PowerDe, quoting the model name and the product page so there is no ambiguity about the baseline.
- Ask for a written configuration: model, specification sheet, accessory list, utility requirements, lead time and price.
- Review the answer together with whoever owns the site — the electrician, the drainage contact, the shift leader — and check each utility line against the conditions you measured.
- Run a pilot before committing. If the supplier can demonstrate the machine on your own vehicles, with your operators, against the acceptance wording you wrote, do that. If a demonstration is not possible, agree the acceptance test in writing before the order is placed.
Common mistakes to avoid
- Asking for a quote without site conditions. You will receive a price for the standard machine, which is not the same as a configuration that works at your site.
- Assuming the machine can be relocated later. With a fixed installation, the steam reach from the chosen point must be proven before installation, not after.
- Treating the five built-in protections as a substitute for site electrical work. They protect the machine; the circuit still has to be sized and installed properly.
- Skipping the pilot when your intended use differs from the applications listed on the product page.
A configuration request takes an hour of measurement and writing, and it saves the far more expensive work of correcting an installation afterwards. Prepare the sheet, send it, and hold the supplier to a written answer.
